Average Review Score: 1,3 out of 5
Based on 66 reviews.
I needed urgent help, but support was unresponsive.
Faced issues with payroll, support was unresponsive, leaving us frustrated and confused.
I reached out for payroll support and waited days for a reply. Ultimately, my issue was unresolved, which caused significant delays.
After struggling for hours with setup, customer support was unhelpful and dismissive, leaving my project incomplete and my frustration high.
Needed help with payroll issues, got nowhere.
I reached out to Paylocity for assistance with a payroll issue after switching to their platform, expecting a seamless transition. Instead, I encountered prolonged delays in response times and unhelpful answers. What should have been a straightforward process became frustrating, leaving me regretting my choice to partner with them.
I had high hopes for Paylocity, but unfortunately, my experience was disappointing. The platform feels cluttered and overwhelming, making navigation a chore. While they tout innovative technology, I found the features to be lacking and not user-friendly. Customer support, though often praised, was slow to respond when I needed assistance. Overall, it didn't live up to the promises of efficiency and collaboration, leaving me frustrated and regretting my decision to switch.
Global
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