Kayla B.
I reached out for support with a product issue and received unhelpful responses. My problem remains unresolved, quite disappointing.
Customer reviews
Brooke Dalton
Needed advice for my telescope but got ignored.
Matthew Dennison
I sought assistance from ZEISS for a crucial photography project, expecting their renowned expertise to enhance my work. Unfortunately, the support was subpar; I was met with vague answers and long wait times. It felt as if my questions fell on deaf ears. Ultimately, I found the necessary solutions elsewhere, leaving me disappointed in what I expected to be a reliable partnership.
Caitlin Davis
I sought help for camera lens advice, but the customer service was unhelpful and slow.
Riley Bailey
I reached out for assistance with ZEISS optical solutions and found their customer service lacking. My queries went unanswered, leaving me frustrated and unable to resolve critical issues. It felt like I was completely on my own.