Average Review Score: 1,6 out of 5
Based on 945 reviews.
Slechte ervaring gehad. Adviseur was onvriendelijk en gaf geen bruikbaar advies over hypotheek.
Onlangs had ik hulp nodig bij het overstappen naar ASN Bank. De beloofde ondersteuning viel echter tegen. De app was vaak onbruikbaar vanwege verouderde software. Na meerdere pogingen om contact op te nemen, kreeg ik geen nuttige antwoorden. Het voelde alsof mijn groene bedoelingen niet serieus werden genomen. Erg teleurstellend en frustrerend.
De ASN Bank biedt een beperkt aanbod en hun website werkt niet goed met oudere browsers. Klantenservice laat te wensen over en de kosten van beleggen zijn onduidelijk.
I was disappointed with my experience at ASN Bank. The website feels outdated and clunky, especially when using Internet Explorer, making navigation frustrating. While they promote sustainable options, the information is overwhelming and lacks clarity. Their app, despite promises of ease, often glitches, leaving me unsure about my transactions. Also, their investment risk warnings aren't emphasized enough. Overall, I expected more innovation and user-friendliness from a bank centered around modern banking values.
The website is confusing and poorly designed. Navigation is difficult, and some features don't work properly, leading to frustration.
NL
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