I had high hopes for Exact Change, but my experience was quite disappointing. The website was confusing, and it took longer than expected to navigate the process. My order was delayed beyond the promised 24-48 hours, leaving me stressed before my trip. Additionally, their customer service was unhelpful when I reached out for assistance. I expected better from a service that claims to offer smart currency exchange. I won’t be using them again.
I was disappointed with my experience at Exact Change. Although they advertise quick service, my order took longer than expected, causing stress before my trip. Their customer service was unresponsive when I tried to reach out for assistance, which only added to my frustration. Additionally, while they claim no commissions, the exchange rates were not as competitive as other services I’ve used. Overall, I expected more from a company specializing in currency exchange.