Average Review Score: 1,4 out of 5
Based on 114 reviews.
I was disappointed with my experience at CIBC. The website is cluttered and overwhelming, making it difficult to find what I needed. The promotional offers seemed great, but the terms were confusing and hidden. Customer service was not very helpful when I reached out for clarification. Additionally, the online banking functionality was frustratingly unreliable, often leading to unexpected errors. Overall, it felt more like a hassle than a helpful banking service.
I had a frustrating experience with CIBC’s banking services. Their customer support was unhelpful, and navigating the website felt clunky and outdated. Additionally, the promised rewards weren’t transparent, making it hard to trust their offers.
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