DBS Bank
Average Review Score: 1,5 out of 5
Based on 199 reviews.
Customer Reviews
Lasse Jagroep
DBS seems more focused on winning awards than providing genuine customer service. While their profits trend upward, the actual banking experience feels impersonal and disconnected. Promotions and partnerships come off as marketing gimmicks rather than real support. If you're looking for a personalized banking relationship, look elsewhere.
Karin Duker
DBS promotes itself as a leader in banking, but the reality falls short. While they make grand claims of innovation and responsibility, customer service is lacking and the digital interface feels clunky. Their focus seems more on awards than on genuinely helping clients. The constant self-praise is tiring; perhaps they should prioritize real improvements over accolades. Disappointing overall.
Artie Rijneveld
While DBS boasts numerous awards, their services felt underwhelming during my recent interactions. The constant emphasis on accolades gave an impression of prioritizing image over genuine customer service. The digital banking experience was frustratingly clunky, and I encountered difficulties navigating their platform. Additionally, despite their claims of responsible banking, I found their customer support lacking when I needed help with a transaction. Overall, the experience didn't live up to the hype they propagate.
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About DBS Bank
Website
Location
Global
Not Claimed
This business is not claimed yet. Claim now to provide additional information.
Claim NowRegister your business and get access to:
- Widgets for your website (soon)
- Collect reviews for free
- Customize your business profile
- Respond to customer feedback
- Gain insights into customer satisfaction
- Improve your online reputation
- Promote special offers and discounts
- Highlight positive customer testimonials
- Receive analytics on review performance
- Receive notifications of new reviews
- Apply for a Trustmark