Average Review Score: 1,9 out of 5
Based on 65 reviews.
I needed help late at night, but their app crashed, leaving me frustrated and ignored.
After waiting hours for a video consultation, I received no response at all.
I called Medgate for urgent help regarding my child's fever but received unhelpful advice instead.
I needed urgent medical advice for my child, but the app froze completely.
I needed urgent help but waited over an hour for a response. Disappointing service.
I attempted to use the Medgate app for urgent help when my child had a high fever. The wait was longer than expected, leading to frustration. I ended up calling my regular doctor anyway, wasting precious time.
I needed urgent advice for my child's sudden illness, but the Kids Line was unresponsive. After multiple attempts, I finally got through, only to be told that the wait for an appointment would take hours. Disappointing experience.
Inaccessible support during critical moments.
Complicated app, long wait times, not worth the hassle.
Service was poor and response times far too slow.
Global
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